Kathleen Wolf on Navigating Difficult Conversations with Patients

Video

Kathleen Wolf, RN, BSN, MBA, NEA-BC, discuss how nurses can tackle difficult conversations with patients.

Susan Cobb, PhD, RN-BC, Fox Chase Cancer Center, discusses how to approach difficult conversations as a nurse.

At Fox Chase Cancer Center, staff receive a Caring Behaviors educational segment that goes through one-to-one conversations with patients. This training covers how to be present in the conversations, eye-contact, touch, and communication. These techniques can be used during difficult conversations. There are also opportunities for ongoing education through other nurse mentors, and support from other specialists, including pastoral care.

Recent Videos
Man in suit standing in front of blue watercolor Oncology Nursing News backdrop
Related Content